Saturday, May 7, 2016

AXA Agency Bashing

Image result for abused your staffAgency leaders are petrified at the prospect of attending the monthly agency meeting with their company officers. This meeting is mandatory and agency leaders who are absent will be subject to penalty, suspension and termination.

Warm-Up
Agency meeting normally started-off highlighting underperforming agency leaders. The objective is to humiliate under-achievers. Names calling and sarcasm are hurled in the public with total disrespect for the underperformers. 

Blame-Up
The meeting quickly deteriorated with the company officers dumping the blames on agency leaders.  Underperformers are branded as traitor and scolded for betraying the company. Disrespectful & derogatory words are repeatedly impounded into agency leaders’ head - including – low commitment, kurang ajar, pengkhianat, penderhaka, lousy leadership & JAMBAN (shit-house)!

New Contest
A new contest with extremely short period is then announced to squeeze production from agency. Agency leaders (and their agents) are strongly “encouraged” to participate in this contest or face the wrath of the company. Short period contest are tailored to ensure it is difficult to qualify. Without surprise, most agents failed to qualify & ended-up paying a heavy penalty. The cost of the trip is heavily inflated well above market rate and is deducted from agent’s monthly commission. 

Fear Management
Meeting ends with company officers adopting the standard fear management tactic. Agency leaders are reminded to meet the target or face severe consequences. This includes – withdrawal of benefit, marginalization, penalty, suspension, demotion and termination.

Every agency meeting makes the agency leaders more anxious and fearful of the company. Axa officers mistook derogatory words for inspiration, mistook fear for obedience and mistook bullying for motivation. This meeting is not helping agency’s productivity. Instead it is fear and poisoning the agency. Agency - you can stop the humiliation. Say NO to bully!! Pack your bag and join another insurer who respects you.

Tuesday, May 3, 2016

AXA Agencies - Abused

Image result for bashing your staffTaxi drivers (even trishaw drivers) have union and/or association. Amazingly, axa agents (considered a professional occupation) has no union/association. Unlike other insurers, their agents are organized under union/association (PRULIA - Prudential, GELFAAM - Great Eastern & LUCEB - AIA).

Union protects the interest of agents. Employers have unchecked power over non-unionized agents. All key issues are unilaterally made without the participation of agencies. If decisions does not suit the agency force, the agencies are told to hold on, shut up or face terminated. Agency union can work closely with insurer to achieve higher productivity & better quality business.

Power Corrupts - Axa agency has absolutely no voice and no representation in important issues. Agencies are constantly subject to fear management including abuses, lies, manipulation & bullying. Management mistook derogatory words for inspiration, mistook fear for obedience and mistook abuse as management’s right. Agency who stand-up against unfair treatments are targeted, marginalised and quickly terminated. Power Corrupts & Absolute Power Corrupts Absolutely!

Principal & Agent Relationship – Agents are not employee of the principal. Agents are representative of a principal. Unfortunately, axa agencies are weak without an organized union and are at the receiving ends of unfair treatments. Currently, a Dictator is abusing the agency agreement that is most detrimental & damaging to you and business.  Under this toxic environment, agencies are forced to kow-tow to a Dictator to avoid harassments, threats of termination and bullying.

Stand-up & Say No to Bullying - Pastor Martin Niemöller (1892–1984) – quote – “the cowardice of German intellectuals following the Nazis’ rise to power and the subsequent purging of their chosen targets, group after group”.

First they came for the Socialists, and I did not speak out—
Because I was not a Socialist.

Then they came for the Trade Unionists, and I did not speak out—
Because I was not a Trade Unionist.

Then they came for the Jews, and I did not speak out—
Because I was not a Jew.

Then they came for me—and there was no one left to speak for me.

Axa agency advices & sells protection to customer - but ironically – he/she is unable to protect his/her own business at axa!!! Stand-up, speak-up and say no to abuse, bullying & manipulation by axa. Form a union for your own protection or leave and join an insurer with an agent’s union.