What is a Guarantor?
In AXA agency agreement
- Section 9.10 (a) and (b) – a Guarantor - agrees to be responsible for any
debt, obligation, or liability due or owing or likely to become due or owing to
the company by himself, his agents and agency leaders under his
supervision.
What Event?
An agent or agency
leader under your supervision may have conducted one of the many actions:-
- Free Look – customer returns the policy during the free look period. AXA will refund 100% of premium and clawback all commissions, overrides and benefits paid
- Mis-selling – customer lodged a complaint on agent mis-selling. AXA will refund 100% of premium and clawback all commissions, overrides and benefits paid
- Misappropriation of premium – customer lodged a complaint on agent misappropriating premium. AXA will recover all commissions, overrides and benefits to repay customer
- Customer sue Agent & AXA – AXA will recover all costs and liabilities from agent
Impact On Guarantor
AXA will initially seek
to recover from your agent or agency leader under your supervision. Failing
which, AXA will recover the same from you – as a Guarantor. In addition, under
the agency agreement – you have also waived your right not to challenge, object
or take any action against AXA.
Open Liability
Example - if one of your
agent or several agents - had received RM10,000 commissions and benefits from
AXA. One day – customer(s) lodged complaint on mis-selling. AXA proceed to
clawback from your agent(s). Your agent refused to pay and run away. AXA will then
clawback RM10,000 from you as a Guarantor. Standing as Guarantor with unlimited
amount - can potentially bankrupt you as AXA Agency Manager.
Competitor
AIA, Great Eastern,
Prudential or Allianz does not have this so-called Guarantor Clause in their
agency Agreement. These better managed insurers are more intelligent and uses
other method to protect their agencies. Axa’s management is “Bangang” and is
unable to protect its agencies. Now we know the reason – Axa is rotting at the
bottom of a cesspool when AIA, Great Eastern, Prudential and Allianz is
successful and growing rapidly.